Terms of Business

Shipping description

Orders containing physical goods placed on linnjacobsson.nu will be processed and shipped within 2-3 business days. Once your order has shipped, you will receive a shipping confirmation via email with a tracking number. 

Shipping charges are as follows:

SWEDEN: 49 SEK 

INTERNATIONAL:  10 EUR // 100 SEK // 12 USD

Please note: All deliveries are handled by shipping couriers. There is a small chance that your delivery may come earlier or later than specified.

Return policy description

PHYSICAL PRODUCTS

We cannot exchange or refund any physical products due to hygiene reasons. All purchases are final.

RETURNS FROM THE POSTAL SERVICE

If your order is returned to us due to non-delivery or incorrect address, it will be automatically cancelled and refunded and you will need to create another order again. You will not be refunded for the postage as we have incurred the cost sending you the order.

IF YOUR ITEMS IS NOT RECEIVED

If the shipping time has expired and customer support cannot find a solution to fulfil your order we will offer you a replacement order to send you the goods again.
*If you input the incorrect address at checkout, we can not be held accountable if the order goes missing. We are not liable to refund/replace this order.

RETURNS BY CUSTOMER

Any returned parcels sent by the customer without acknowledgement from a member of the support team will not be returned/exchanged or refunded.

SUPPORT

If you have any questions about, or experience any issues with the bands, please contact us and we’ll get back to you asap!